International Shipping [Update: 2023]
At this time, our shipping carriers are unable to deliver orders to Russia, Ukraine, and Belarus. We sincerely apologize for the inconvenience. Please contact us at firstname.lastname@example.org if you need to cancel your order.
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- Other Regions: 10–20 business days
I received my order but a few items are missing! Where is the rest of my order?
Many orders will ship in multiple packages due to the fact that our merchandise is stored in several warehouses around the globe. It may be helpful to refer to the packing slip included in the shipment to verify that everything intended for that shipment has been included. If you still find that an item from your order is missing, please email email@example.com.
Will my package have OnlyFans branding on it?
The return address on the label will be from OFMerch. We do not include any logos or OnlyFans branding on our mailing packages.
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at firstname.lastname@example.org with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.